Bad ****ery abt mtn Momo robbing us daylight in and our every time and no one has an Answr

Hello Peter am very ****ed and angry I hv lost about 250 rands in total and Whn I pay people the money goes through then after a minute they get sms saying the money is ***** wher as I hv never complained and being ****med,, I hv tried and tried but still I get to be told that the people in the call centre they knw nothing even upto to the team leaders of momo department pls help where my money going to