I placed an order for Clothing from a Facebook add via their online store, however after investigating them they number rings once and then they disconnect, the emails I send come back as blocked

I placed an order for Clothing from a Facebook add via their online store, however after investigating them they number rings once and then they disconnect, the emails I send come back as blocked. I purchased a leather Jacket for R 899 order 1796. Tracking shows order ready, very believable and comprehensive ****. Please warn others.