1 reviews | Active since Jul 2021
You may have water leaking from your ceiling or be threatened with a bill for repairing the poor plumbing in your BRAND NEW UNIT
Any tenant thinking of staying here should be extremely weary. The plumbing in my BRAND new unit was done poorly and they want to make me pay for the damages not only to my unit but to the unit below me which has water leaking from the ceiling.
They have acknowledged that the construction plumbing company has for mine and other units did a poor job and the maintenance staff have at several times threatened me with a bill to repair not only the damage in my unit but for water damage in the unit below me.
It seems after the continuous threats I've received, I find myself contemplating getting legal representative and even though this development is ideally located for me and I really want to stay here I'm having to assess my options.
1. My unit has had plumbing issues since I moved here early last year. I have had to continually follow up and chase the maintenance staff regarding the issues which they would attribute to different reasons each time. Eventually the problem was isolated to the shower in my bedroom and I resigned myself to the fact that I could not use this shower because I had lost all faith in M&T's ability to fix this problem and at some point when I spoke to the maintenance guy he said it was my fault and I would be liable.
2. Late last year it became apparent that the unit beneath me was experiencing leaks emanating from my unit as the problem had gotten worse. The maintenance guy immediate reaction was to threaten me with a bill for repair everything including the water damage to the unit below me. They subsequently acknowledged that the contractors who did the plumbing did a horrible job in mine and other units.
3. Throughout this process I have insisted that the best way to reach me was through email and that I would need to schedule appointments as I obviously have to go to work. This was apparently too much to ask for, the attitude of the maintenance staff has been to be extremely tardy towards scheduled appointments and should I point this out they would go to my unit sporadically and then proceed to say they are doing their best but I am not making myself available.
I am most upset with the dishonesty and attempt to shift blame by M&T. I have no relationship with the plumbing/constructor contractor and have only been dealing with M&T people.
Thank you for taking the time to share your experience with us. I am truly sorry for the bad experience you had. As discussed a timeline was given for the repairs to take place. I will contact you during this time to make sure everything is in order. Thank you for your patience in this regard and I trust that all will be sorted out soonest.
Kindest Regards
Angelique
Thank you for taking the time to share your experience with us. I am truly sorry for the bad experience you had. As discussed a timeline was given for the repairs to take place. I will contact you during this time to make sure everything is in order. Thank you for your patience in this regard and I trust that all will be sorted out soonest.
Kindest Regards
Angelique
