SS
Shirly S

1 reviews | Active since Sept 2022

16 Oct 2022, 21:51

Poor customer service at M&T development

I’m so disgusted with the poor customer service M&T development provides their customers. What kind of a business sells you a house and don’t even bother cleaning it as if they’re not expecting a person to come live in it? I moved into my house on the 1st of September 2022, only to find my house dirty with red stained floor tiles, residue paint on my floor tiles, paint on all my door knobs and handles and bathroom basins, blocked drainages, old yellow toilet sits, broken floor tiles, and when I communicate with the selling agent Erika she just sends me an emails address for M&t homewarranty and when I email M&T it’s like I’m talking to a brick wall… I’m so exhausted with this ****ty development and if I could return my house, I would do so without questions asked. And I’m obviously never buying from them again. All they care about is the monetary transaction only.

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Replies (4)
SS
Shirly S's update16 Oct 2022, 22:00
Reviewer Update
If M&T development doesn’t come fix this nonsense of theirs, I’ll take more action than just a review on hello Peter, you will trend for the type of houses you sell to us.
M&T Development
M&T Development's reply17 Oct 2022, 07:46
Official
Good day Shirly
Thank you for taking the time to share your concerns with us.  The matter has been escalated and will receive attention.
Kind Regards
Michelle
Client Liasion Administrator
M&T Development
M&T Development's reply18 Oct 2022, 15:55
Official
Hi Shirly
Trust you are well,
We have attended to your concerns and responded to you via email.
Kind Regards
Michelle
Client Liasion Administrator
SS
Shirly S's update19 Oct 2022, 07:45
Reviewer Update
Hi Michelle

Yes you’ve responded to my email but you haven’t even started to attend to my concerns. Was my apartment cleaned? No it wasn’t.
Was my drainage system fixed? No it wasn’t.
Was this yellow toilet sit replaced? No it wasn’t.

So what exactly have you attended to? Nothing