1 reviews | Active since Oct 2019
Negligence.
I’m really not happy with the service from red ivory lane. I purchased an apartment. Everything was smooth. Inge was willing to assist with everything. I haven’t moved in as yet. I just got a bill from impact meters saying my account is in arrears. Water issues. When I inspected my apartment I told Andrew the foreman about the leaking toilet. Was told it would be sorted out.
I’ve been requesting that they sort this out before I move in. I’m still waiting for feedback even today. I inspected the unit in March mine you. I’m taking this up with my lawyers cause honestly I won’t pay for negligence. This is way overdue! Since March??? If I don’t get this sorted by Monday you will hear from my lawyer. We paying for these services and we should be serviced. It’s really unacceptable.
Thank you for taking the time to share your experience with us. The leak was never reported to the office and that is why there were no follow up. We can only work on something the office knows about. I have spoken to the Home Warranty Department and they will send someone out today. I will follow up with you again after they finished there. I do apologize for the delay, but please report all faults or future problems to the office directly. :-) Thanks Angelique
Thank you for taking the time to share your experience with us. The leak was never reported to the office and that is why there were no follow up. We can only work on something the office knows about. I have spoken to the Home Warranty Department and they will send someone out today. I will follow up with you again after they finished there. I do apologize for the delay, but please report all faults or future problems to the office directly. :-) Thanks Angelique