M&T Maintenance Negligence

I am young professional and have been living in an M&T Development property for over 3 years and historical the assistance with maintenance is a nightmare. The bath in my flat,, on the 3rd floor, started leaking a month after I moved in and though reported on plenty occasions to every single maintenance guy, nothing has been fixed to date. We have been managing with towels to keep the floors dry but the water damage on the floors and door has now become permanent. We have to vacuum the space under the bath twice a week, and liters of water is vacuumed each time. I do not even want to know what is happening in the walls, structure of the building, or in the apartments below mine. The face brick exterior walls have become moldy and white! Let's not even start with the impact on my health. This block will have to close down at some point! The add on amenities are great but if the basics are not taken care of what use is it to have the add ons! In August this year, during lockdown, I also emailed to ask them to drop my +-R8000 rent to the entry level R6600 as finances have been tough, and rent has become unaffordable. Even with many tenants moving out, I never received a reply to date from Natasha Pruis. I have been a credible tenant never skipping my rent payments, and today I got an email that my account will be suspended if I don't pay the difference in my rent from August to date. Just wanted to warn everyone else, on all possible social media platforms, while I initiate my case with the RHT, along with pictures and videos of the condition of the water damage and apartment.