MD
Maxine D

1 reviews | Active since Sept 2016

25 Mar 2021, 14:17

Complaint - Horrible and Rude Service

I have experienced nothing but horrible, rude and disrespectful service from M&T employees. I logged a maintenance complaint with him dated the 8th of February 2021 with regards to my toilet leaking and to date has this issue not been resolved - I have had to contact him twice to follow up about this and he responded to me " there is nothing he can do about it, I must just wait". Never in my personal or professional life have I ever experienced such terrible customer service. I look forward to a response to resolve this matter.

0
Replies (3)
M&T Development
M&T Development's reply25 Mar 2021, 14:28
Official
Hi Maxine,
Thank you for taking the time to share your experience with us.  I also want to thank you for taking my call earlier. 

As promised I will give you feedback as soon as I have all the information. 

Regards
Angelique
M&T Development
M&T Development's reply25 Mar 2021, 15:15
Official
Hi Maxine,
I managed to sort everything out for you and the Plumber will be in contact with you.  But the leak will be repaired on Monday.  

Chat to you again on Monday. 
Regards
Angelique
MD
Maxine D's update21 Apr 2021, 08:05
Reviewer Update
Hi Angelique,

Thank you so much for your amazing customer service and assistance. What a pleasure you deal with you. I truly appreciate the quick response and turnover time on my issues.