JS
Jonathan S

1 reviews | Active since Jun 2021

03 Aug 2021, 10:55

Bad workmanship, pathetic service and poor values

<div>Really disappointed first time home owner. The snags on the property is taking forever to be resolved. Really bad workmanship on the house considering it is a brand new place. Getting pushed around by the onsite snag guy. Snags are continuously reported since May 2021 and to date still not resolved. Escalation mails to the office have been sent however no responses and that does not seem to help as well. Really looking to cancel this whole agreement and go into business with a company that has values and morals that is way better.&nbsp;</div>

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Replies (3)
M&T Development
M&T Development's reply06 Aug 2021, 14:49
Official
Hi Jonathan,
Thank you for taking the time to share your experience with us.  I spoke to our Home Warranty Department and all the snags reported since May was sorted out.  There were new snags reported the morning you send the review.  An appointment were confirmed with you for Tuesday 10/08/2021 @ 07:30.  I tried to contact you but was not successful.  I will contact you Tuesday after the appointment.  Thanks
Angelique
M&T Development
M&T Development's reply20 Aug 2021, 14:09
Official
Hi Jonathan, 
Thank you for your reply.  It is my understanding that a new snag list was agreed to.  I am waiting on a timeline for when everything will be repaired and will give it through to you on Monday. 
JS
Jonathan S's update14 Sept 2022, 11:22
Reviewer Update
my issues have still not been finalized a year later, what poor service have you guys sold.