Stay away

Let me tell you the truth, about mt enterprises. I bought a site from you mt enterprises in December 2021. After marketing and it not making money, I saw a package that was advertised on email when I enquired I was told it's on special. I purchased it. I was asked to open a paystack account by the person that helped me, this happened around 17 February2022. I sent him all login in details so that it can be added to the site so that people can make payments. I asked twice if it was linked and was told that paystack was linked to my website.

I continued to do 2 marketing campaigns, again with no sales at all. When support eventually came back online they told me to check if I can do sales, when I tried to purchase something there was no payment gatewayway,then realized that the site and paystack was never linked. I informed support about it and had the developers link the payment gateway to my site on 22April 2022. I did some more marketing campaigns which also did not make any sales.

I decided to ask for a refund as the site was not making money even with their super selling system from dropify that comes included in the package I purchased.

Then the real nightmare started. I submitted the refund documents on 24 June 2022. After a week I started asking people if I can get any feedback, no one rep****. Then I emailed support. They just said they don't work with refunds. I asked if they could please get feedback. I was told Reece Smith from refund department wants more proof so I sent it. Again no reply. A couple of days later I email again. Here Reece replies and wants the documentation and proof I sent 24 June. I sent everything again. This is in July already. Eventually I sent a Instagram message. So someone from support phones me and says he will help and contact Reece.

I was ping ponged around for weeks and no one give me an answer or update. Eventually I had support give me a contact number for the manger at Mt enterprises as I got no answer about my refund from support, client care, or Reece.

The manager in charge, eventually after many messages and phone calls, just sends an email that states that I don't qualify for a refund on the 21 July 2022.

When I confronted support he told me that they found out I was lying about my paystack account not being linked. So I confronted him with emails and whatsapp screenshots, and asked him to explain to me how I'm lying. If it was linked already on the 17 Feb 2022 as mt enterprises tries to make out why did their developer link it on the 22 April 2022. When I insisted on answers as to the allegations he made saying that I'm lying,he apologized with long whatsapp messages and that he was not in full knowledge of the matter.

From my experience i would stay away from Mt enterprises. The package i bought says money back guarantee yet they don't want refund me.

Till now the manager does not want to answer the question about the paystack and why it took them almost a month from submitting my refund to request to tell me they refuse to make a refund. This package made no sales at all. My paystack account was not linked in Feb yet I was told it was, it was only linked in April. There was suppose to be mentoring. The package is advertised at a +-50k earnings potential, 7 months in and not a sent made on the site. MONEY BACK GUARANTEE.. also not paid back.

They have a hundred excuses as to why I can't get my refund. The company contact number also doesn't work so no way to get hold of them.

Don't waste time or money. When they don't provide the service and you want a refund they will find hundreds of excuses. So Just avoid this company.