Money making scheme

I have a sectional title property in the area that has not had a tenant since the beginning of the year. My rates and electricity are in arrears as I could not afford to pay for the bond and the services. They sent an email few months saying they will disconnect its electricity which I understood. My biggest pain point is that they are charging for the disconnection fee monthly as though it was reinstated. You cannot disconnect something that has been disconnected already. My contact no. is ***