Terrible service!!!!!!!!

MSH - my scattered heart!!!!!! No client service at all!!!!!! Placed my order over 2 months ago now. Had one general message saying orders delayed due to flights but will be sent out following week. This was weeks ago!!!!!!!!!!! No one responding to my numerous emails or social media comments or messages!!!!!! If my order can’t be produced I would like a refund!!!!!! Can’t believe the shoddy service!!!!!!!!!