MSH

Worst Experience. I am all for supporting local but this is by far the worst customer service I have ever experienced. I ordered an item on the 3rd of December after MSH posted a photo stating “last orders will be December the 5th and shall be delivered by December the 21st” my order did not arrive by the 21st. After messaging them on absolutely every platform possible I received no reply. Eventually they responded to my email on the 7th of January saying they would look into it. I got no apology or explanation. I was told my parcel had left for shipment that day. How can you promise a delivery date and then not deliver? I have the item and it was not what I was expecting. I am still waiting for a collection. They do not answer emails and the only way to get their attention is if you comment on their Instagram posts.