Very disappointed

We went on our fourth MSC cruise - each one on another ship. I don't know why the ships have different names because the Orchestra and Musica were exactly the same. We were most disappointed with Orchestra: - The bar staff were very unfriendly and ignored you. - A bar lady swapped our cruise card with somebody else. Luckily my husband picked it up straight away and she went and blocked our cards - Some kids could go in at the buffet without shoes but others were sent back. - Some times your hands were sprayed with disinfectant but most of the times there was nobody at the doors. - No toilet paper in toilets outside your room - Our duvet cover was torn which was not replaced. - A denim was damaged with a cleaner spilling "JIK" on the floor - luckily I was given $30 when I complained - We were 4 people in an inside cabin. The two top beds had no duvets, only very thin and worn blankets. - With only one show at night, we tried both the 1st and 2nd restaurant seatings. You had to rush to make it in time. - The shows were not nearly as impressive as on the other ships. - The cruise director, Stephen Cloete on other ships was much better than Eric Brouman on the Orchestra - he used the same lines and jokes as on the previous ship (Musica) - We had to squeeze four people in on a table for two in the Villa Borghese restaurant. The only plus was that all our documents were in place,the embarkation and disembarkation went smoothly and the day at the island was nice. Eventhough I still enjoyed the trip, my husband decided that we are not going again.