Useless Customer service MSC Cruises

Beware of giving this Company your credit card details. They block an amount on your Credit card which they "say" will be removed 7-21 days after you've returned from your Cruise. Well, it's been more than a month and the amount is STILL on hold on my Credit Card account as an "uncleared" amount. Contacting them is also absolutely USELESS. They tell you to proof it with your Credit Card Statement. However, ABSA's Credit Card statement ONLY shows "Cleared" amounts. Also ABSA refuses to remove the amount without written instruction from MSC!!!! So how the damn do you get the ****** hold off your account?????

I am extremely dissatisfied and will discourage ALL my friends from Cruising with MSC!!!!! This DEFNITELY was our third and LAST cruise we take with them.