Trickle of refund for drinks minus port fees - lost 100 percent for cancellation

Follow up on Msccruises. The rot has continued. On cancelling a cruise from Durban the port fees were withheld. My view don't give your hard earned money to Msc cruises. You won't get it back at all basically what happened to me or in trickle. Because the HQ is in Geneva they think they are above the law. Be warned. There are Norwegian and Italian cruises which are half the price but longer cruises with basically 5 star service not 3 star like Msc. Believe me it's the truth. My 6th cruise which I cancellec and my last.