Terrible service

<p>Please can some one from Msc call me urgently on ********** 977!!!! My fiance and i and 4 other ppl paid our deposit last year for a cruise on the Sinfonia departing from durban on th 10th of April 2017. Our cut off date for final payment is 9 Feb 2017. Our 4 friends can no longer go on the cruise after paying R3000 deposit per couple. But my fiance and i wld still like to go on holiday. We were stuck in a small jam due to my fiance being ill but have asked flight center for a payment extesion till the end of Feb which is over a month before our departing date but were told that Msc refuses to give us a few days extension. Please can some one please explain to me what our R9000 deposit is going towards? As your company still has ample time to sell our cabins and you and flight center refuse to give us our money back.</p>