Terrible overall experience from MSC

Terrible overall service from MSC. On Monday 16 March at 7.50 am I call MSC head office to postpone or cancel our cruise due to the Corona outbreak and the President baning social gatherings of not more than 100 people and the posibilty that the ports might close. After a 15 min long argument trying to Cancel I gave up. Needless to say I have a 6 year old and the health risk is very high for all of us. So as we drove down Sunday evening and we're already in Durban we decided to proceed as we did not want to loose R16k we paid. Once we reached Pomene Island where we were supposed to get off but we could not as the sea was too rough yet it looked like we were on a river that's how calm the sea was. Instead of MSC just being honest and telling us its a health risk to get off. Departure day was a disaster as we could only get off 100 people at a time and had to first wait for port authorities to give us a clear. In this time while waiting to get off the toilets were disgusting water overflowing on the floor and no hand towels or toilet paper ( took videos and photos as proof ) I will not recommend anyone to go on a MSC cruise nor will i support these self centred *****s. By the way this was the second bad experience on a MSC cruise last trip we on the MSC Symphonia we had to stop in PE and did not even get to the Final destion due to bad weather and a problem with the vessel