SHOCKING INCOMPETENCE

GOOD AFTERNOON - I HAVE JUST SPOKEN TO A CONSULTANT ON THE PHONE AND THE LINE WAS BAD. I ASKED HER TO CALL ME BACK AND SHE PUT THE PHONE DOWN. IS THAT HOW YOU TREAT PAYING CUSTOMERS? YOUR WEBSITE IS APPALLING. THE BOOKING NO. IS ***7 UNDER A MOUTON & E BREYTENBACH. WE HAVE PAID THOUSANDS FOR THIS CRUISE AND YOUR WEBSITE IS **********. I AM FURIOUS PLEASE CALL ME IMMEDIATELY ON ***