NJ
Nizaam J

1 reviews | Active since Dec 2014

03 Jan 2017, 22:01

Putrid Customer Service - STAY AWAY

<p>Paid for cruise tickets in full August 2016 to leave 20 January. I wanted Namibia only checked yesterday that it says Mossel Bay thinking everything was okay and they had brains. I called the agent to fix the problem and now being told changes cannot be made it must be made 60days in advance - with the favorite tag line "its our policy", your contract I'm guessing should say you competent but I guess its double standards. None of you want to help, where is the service? Oh wait you got my money already so now you don't care. This is putrid and pathetic.</p> <p>DON'T BOOK WITH THESE PEOPLE EVER! ONCE THEY HAVE YOUR MONEY THR SERVICE IS LIKE TOILET PAPER AFTER HAVING A BUG.</p>

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