Pathetic attempt to ****** further money from fully paid customers

Shocking to think an international company would attempt ******ion, charging an extra fee for services not rendered after being paid in full. This is plain and simple *****, I would suggest that anyone who took up the MSC offer for the Halloween and Medical Professionals discounts in 2020 immediately contact their banks to reverse the payment and consider putting MSC rather out of business if this is how they treat their customers, sending threatening emails yesterday for a final payment or to loose the booking for a cruise already paid in full, cancelled by MSC in March 2021 due to covid for which we received no refund. As a Doctor working in covid, the MSC marketing campaign targeting Healthcare workers is frankly insulting considering i am now harassed to pay in further with no guarantee that the cruise will even take place, and nothing stopping the company from attempting the same ******ionate measures again in the future if the cruise does not set sail. I would like to be contacted urgently by someone who understands the implications of MSC actions in this regard. Ref booking number ***9