WR
William R

1 reviews | Active since Sept 2018

07 Nov 2023, 16:36

MSC worst cruise line

MSC. Avoid this cruise line. I booked a cruise for end of November 2023 for my wife and myself in the Middle East. Due to the war we feel unsafe as no one knows if it could escalate to other regions. We wrote 6 emails requesting cancellation and a credit be passed for future use or a refund. A lady Molly has rep**** that they refused to accept the cancellation. My wife called MSC, another lady, Khgomotso just said they don't think it's unsafe and therefore we are compelled to go. Who on earth do these people think they are to decide for me whether I should feel safe or not. They are unprofessional and *********.

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