NZ
Nosizo Z

1 reviews | Active since Sept 2014

18 Jan 2019, 10:25

*****ulant/False Advertising.

I would just like to bring this to the attention of MSC Musica that the way they conduct their business in *********. These people do serious false advertising. When you buy your ticket, they promise you that you will go to 2 islands Portuguese and Pomene island but it turns out they only go to one all the time. Apparently, the story is always the same that the weather is bad yet when you look outside nothing is wrong with the weather. We already had heard the day before from those with experience that we will not be going to any Pomene island as it is standard that they will claim bad weather. my assumption from my assessment is that they are saving costs by not taking people out to the island and secondly its more money coming in for them because the guests will be detained inside the Ship for 2 full days with no entertainment and there is not much happening on the Ship except their super expensive bars. People are forced to go spend and trust me people spend, and things are very expensive in there. The only thing they do for you is keep their buffet open the whole day where they are feeding people junk of burgers, chips and pizzas, people are not there for food but wonderful experiences promised to come with the cruise. The disturbing thing is that when you ask around people tell you that actually that ship only goes to Portuguese Island which makes me wonder if this so called Pomene Island even exists. I was so disappointed, and this is actually ***** because it is false advertising promising people things that you know fully well you will not deliver on. I paid for a cruise to 2 Islands i got one am i not then entitled to a refund and this business of saying bad weather it was beyond their control is nonsense because the weather was beautiful the sun was blazing the sea was glowing and clam nothing was wrong with the weather. These people must be investigated they are fooling people and getting away with it and it has been going on for long as it seems.

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