DO NO LOQF YOUR CREDIT OR DEBIT CARD. ****!!!!!

I would like to express my deepest disappointment with regards to how your administration has taken us from pillar to post with regards to our Refunds from our credit/debit cards.

NOBODY INFORMED US THAT OUR DEBIT CARDS WOULD BE USED/DEDUCT R4300 PLUS, WITHOUT CONSENT EVEN AFTER PURCHASING EXCURSIONS ONLINE BEFORE BOARDING.

THE CARD WAS USED TO PURCHASE EXCURSIONS ***ONLY*** NOT FOR YOU GUYS TO USE AS YOUR INSURANCE. THAT IS *************, HAVING TO TO TAKE MONEY IN A DAY AND REFUND IT WITHIN 30-60 DAYS.

YOU SHOULD BE ASHAMED OF YOURSELVES NOT COMPLYING WITH THE POPI ACT.

MY DEBIT CARD WAS NOT EVEN LINKED TO MY CRUISE/KEY CARD WE BOUGHT SEPARATELY. I WANT MY MONEY BACK INTO MY ACCOUNT!!!

BOOKING NO:***8 CABIN: 11247

NB: NOW OUR LIVES HAVE TO BE ON HOLD AFTER SUCH A LOVELY TRIP. YOU NOW ARE TRIPPING.