Call centre schocking

<p>Unfortunately there is no way to speak to anyone other than your absolutely useless and schocking call centre. 4 Agents later and 2 hours of cellphone cost with Agents that believe they have the right to tell you that the dont appreciate your irritation...because see you just have to accept that they have no clue and of course you should be happy repeati g information over snd over again. And did you know that the cannot phone you back? But how strange that another agen will phone you back. Did you also know that emails and tecordings mean nothing....o yes and that a client cant soeak to a supervisor because they are very busy. O yes the dont know any Managers names and if course they have the right to put the phone down in your ear should you dare ask for an escalation. My advice dont buy a special like at One Day Only....MSC cruises most definatrly dont need clients by the sound of their ***********, rude and endless pit of call centre arrogant afents which dont deserve the name. That said I have no hope that self proclaimed "we dont care about clients because we are the God of the sea" MSC cruise team would even bother to respond. So maybe One Day can organise my money back? </p>