BAD CLIENT TREATMENT

I BOOKED TWO CRUISES WHICH INCUDED OUR CHILDREN AND WERE UPGRADED TO BETTER CABINS JUST TO BE DOWNGRADED AGAIN AND THE CABINS CHOICE WHICH WAS AN OPTION AND WHICH WAS NEXT TO EACH OTHER HAS NOW CHANGED AND IS FAR APART.NOTWITHSTANDING NUMEROUR REQUESTS NOTHING GETS DONE