CC
Candice C

1 reviews | Active since Dec 2016

19 Jan 2017, 20:00

Poor service

<p>I emailed and called Kempton Park branch on numerous occasions asking them to transfer my file to the branch in Midrand.</p> <p>Rose, Mbali and Truedy failed to respond to me timeously. Daniel, the principal at Midrand branch said that he'd follow up with Rose, the principal at Kempton Park, but he has not responded since then. </p> <p> </p> <p>This kind of service is disgraceful.</p>

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Replies (2)
CC
Candice C's update22 Jan 2017, 03:10
Reviewer Update

My query was escalated to the branch owner who resolved the issue speedily/same day. Thank you, Niel.

MSC Business College
MSC Business College's reply01 Feb 2017, 10:23
Official

Hi Candice

We aplogise again for the inconvenience, and are please that you resolved your problem through the business owner.

Regards

MSC Business College