Worst Service Ever

<p>Do not use these people to handle your debt review. They are beyond useless and never gets back to a person. I have been struggling since 13th January to change the banking details on my account and after various follow ups today find out that it has still not been done. The february premium was not collected and when I tried calling to make arrangements I was told that I could not speak to the accounts department and need to send emails. Which I then did. Now the march premium cannot be collected because they still have the old banking details. If I could afford the full monthly installments I would cancel my contract with them and rather struggle by myself.</p>