Unprofessional Service

<p>I received a call from the MSA consultant early this month from one of the constants introducing their policy and i was interested, then they asked for my ID number,my bank account number and all my creditors as they wanted to calculate the amount ill be paying monthly. The next day another consultant called with with my information and later the third lady called me so i asked her if she could send me a copy of the policy so i could read it first and she asked if i could send them my signature even if i sign on a piece of paper and also send my ID copy via whatsApp which i was not pleased with it and the fact that they all up to commission as i got calls from different ladies.<br />I sent them a cancellation message and they called to confirm that their cancellation department will contact me which they didn't,to my surprise my contract sim card lost network on Friday which i thought it was MTN problems unfortunately i was blocked by that company as they placed me under debt review while i didn't sign up any agreement with them, i once told them i'd like them to take over some accounts not all once I give them my go ahead but they did what they wanted without my knowledge.</p> <p>I called the cancellation department myself on Sa****ay and I spoke to Zinkitha which she was rude to and i asked her for their bank details as i was told i have to pay R300 if i cancel and i was willing to pay the amount so that i could be cleared immediately even if i didn't sign with them, i decided to call again on Monday and i spoke to a lady by Zakhile who was also rude that she even hanged up on me and i immediately redialled and now It was Zinkitha again which i reminded her of myself and told her to pass my message to Zakhile that ill be taking this further to Hellopeter and she instantly called and willing to assist by escalating the matter even promising to get back to me,at about 4Pm I called them as she hasn't got back to me this time i spoke to the worst Zanele who was rude even talking in xosa which i only asked to speak to Zakhile she even asked sisi did your 90 days pass already as you want to be cancelled …so they say this procedure takes 60/90 days.<br />Hellopeter I'm so hurt i didn't sign with them, i need my account,i lost contact and I'm a single mom which i need to provide my life is stuck.</p> <p><br /><br />Tel: ********** <br />Fax: ********** </p> <p>I'd appreciate your help please.</p> <p>Yours Refiloe Babedi </p>