1 reviews | Active since Mar 2018
Traumatising Company
This Company is messing up my life. The Lady Phoned me telling me that she is checking how much i can monthly. But then i told her i am not interested. They kept sending messages telling me to send my signed ID copy i didnt send it. They deducted my Money the accounts have not been paid. I phoned for cancelation they gave me lot of stories. I want to Cancel this thing because i was doing just fine before they come into my life.
Dear Sekana
Kindly be advised that we have listed to the voice mandate between yourself and our Jade who's at the confirmations department. It is clear from the recording that you consented that we can proceed with the debt review application and you even confirmed the date on which the debit order should go off. You were also advised on the recording that the 1st payment will be allocated for debt counselors' fees. Your creditors are aware of this and they don't expect payments in the 1st month.
We have assessed and accepted you under debt review hence a 17.2 form was sent to your creditors to inform them of such. The debt counselor cannot withdraw you from debt review after the 17.2 form was sent out. Kindly read below in order to assist you with your request.
If client requests to be cancelled from debt review after the 17.2 form was issued but prior to a court order is obtained:
Response: Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:
1. Consumers can only withdraw or terminate the debt review process PRIOR to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counseling fees as per NCR Debt Counseling Fee Guidelines.
2. If a determination is made and no court order is in place, the consumer will remain under debt review unless a consumer is no longer over indebted and an order or court is obtained to this effect.
3. A debt Counselor will notify the credit providers of the withdrawal by means of Form 17.W and update DHS with status G.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
We trust that you'll find the above in order.
Kind Regards
MSA CONSULTANTS
Dear Sekana
Kindly be advised that we have listed to the voice mandate between yourself and our Jade who's at the confirmations department. It is clear from the recording that you consented that we can proceed with the debt review application and you even confirmed the date on which the debit order should go off. You were also advised on the recording that the 1st payment will be allocated for debt counselors' fees. Your creditors are aware of this and they don't expect payments in the 1st month.
We have assessed and accepted you under debt review hence a 17.2 form was sent to your creditors to inform them of such. The debt counselor cannot withdraw you from debt review after the 17.2 form was sent out. Kindly read below in order to assist you with your request.
If client requests to be cancelled from debt review after the 17.2 form was issued but prior to a court order is obtained:
Response: Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:
1. Consumers can only withdraw or terminate the debt review process PRIOR to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counseling fees as per NCR Debt Counseling Fee Guidelines.
2. If a determination is made and no court order is in place, the consumer will remain under debt review unless a consumer is no longer over indebted and an order or court is obtained to this effect.
3. A debt Counselor will notify the credit providers of the withdrawal by means of Form 17.W and update DHS with status G.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
We trust that you'll find the above in order.
Kind Regards
MSA CONSULTANTS
