MK
Mandla K

1 reviews | Active since May 2016

27 May 2017, 21:42

Subjected to debt review without my consent

<p>I got a call from MSA consultants last year 2016 june. They offered me a service for me to pay my loan woth Cspitec of R2615 pm to R1660 pm. I said to them how is it helping me if I'm 7 months away to be done and paying R1660 pm for the next 18 months, no thanks I'm not interested. Next thing I see my debits don't go through. I went to capitec and enquire about the matter only to find out I'm subjected to debt review. Okay I called in to tell them to take me out of debt review because I can afford my debts, they hang up calls on me, sometimes make you hold for so long. 3 months back they gave me a letter stating that they have cancelled me from their service but again stating that the debt counselor has suspended service due to non co-operation and the debt counselor remains the debt counselor in record. Making me look bad. Now i took a credit check and I'm on serious arears and still reflecting on transunion and experian. Until to date no debit have gone through. Please assist hello peter.</p>

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Replies (1)
Msa Consultants
Msa Consultants's reply24 Jun 2017, 11:04
Official

Dear Themba

I have requested the Cancellations department to follow-up on your cancellation request and give you an Urgent call and advise you as to how far they are are with the cancelation.

For further assistance please call *** or e-mail: *** or ***

Kind Regards

MSA CONSULTANTS.