MM
Masego M

1 reviews | Active since Jul 2017

07 Jul 2017, 16:14

REFUSAL TO REMOVE ME FROM DEBT REVIEW

<p>Hi there</p> <p> </p> <p>MSA Consultants has falsely had me under debt review since last year June. I had not signed any documentation with them, and yet they put me under debt review. They have been promising to cancel this since last year - this has still not been done!</p> <p> </p> <p>This is trash!</p>

0
Replies (2)
Msa Consultants
Msa Consultants's reply22 Jul 2017, 10:45
Official

Dear Masego

We are in possession of a voice recording where you clearly consented to be placed under debt review. You didn't object to anything that was said on the recorded confirmations call. You were advised that we will proceed with the online debt review application immediately after the call and you said "YES" we may. You were also advised that the documents will be sent to you four days after the call which we did.

Please be advised that this recording is available on request.

For further assistance, please call *** or e-mail: ***

Kind Regards

MSA CONSULTANTS

Msa Consultants
Msa Consultants's reply22 Jul 2017, 10:49
Official

Please be advised that i have requested for the cancellations department to call you and give feedback on your cancellation request.

Kind Regards

MSA CONSULTANTS