TR
Tuliswa R

1 reviews | Active since Sept 2014

08 Nov 2017, 13:16

Poor Service

I had been contacted by MSA Consultants for debt review, after speaking with them they had promised to send me a contract for the debt review its been 5 days now and each time I speak with a consultant they promise to e-mail it to me. What I have noticed is that they were quick to update on credit bureau that I have app**** for debt review yet I have not signed anything with them and they are even failing to send me the 17.1 form. Can someone from MSA Consultants be kind enough to explan what causing such delay.

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Replies (1)
Msa Consultants
Msa Consultants's reply03 Mar 2018, 10:20
Official

Dear Tuliswa

We try our utmost best to make sure that documents are sent out to our clients within the prescribed time frame. I'm sure there was a reason for the delay. You did NOT provide us with your ID number in order for us to investigate further.

For further assistance, kindly call *** or e-mail to ***

Kind Regards

MSA CONSULTANTS

Best regards,