FH
Francois H
1 reviews | Active since Nov 2018
19 Nov 2018, 13:00
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Good day, I have been emailing and emailing MSA, after about a month they finally answered there phone. I have asked them to check what is the states of my account and was tolled that is been cancelled.
I have asked them to send me the latest info on my account so that I can check witch places I still need to pay, this is know 2 weeks later and still no replay
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Msa Consultants's replyOfficial
19 Nov 2018, 14:48Dear Francois
The debt review process was suspended in 2017 after you disputed the August and September 2017 successful debit orders. The debit orders were also cancelled from the end of October 2017. Since then, you were solely responsible for the payment of your creditors. It is also your responsibility to forward all paid up letters of accounts that you've settled. You must understand that you are still flagged under debt review but we have suspended our services due to your non-compliance in that you disputed and stopped making payments since 2017. Therefore, until we issue a clearance certificate, you will remain under debt review unless you approach a court in order to be declared no longer over-indebted.
We realize that you have paid up most of your accounts. You still have to send us the paid up letters of the 2 FNB accounts and the RCS account. As soon as we receive these letters, we will then be able to issue you with a clearance certificate. We'll also be able to update NCR systems and that of the credit bureaus.
For further assistance, please e-mail *** or call ***.
Kind Regards
MSA CONSULTANTS
The debt review process was suspended in 2017 after you disputed the August and September 2017 successful debit orders. The debit orders were also cancelled from the end of October 2017. Since then, you were solely responsible for the payment of your creditors. It is also your responsibility to forward all paid up letters of accounts that you've settled. You must understand that you are still flagged under debt review but we have suspended our services due to your non-compliance in that you disputed and stopped making payments since 2017. Therefore, until we issue a clearance certificate, you will remain under debt review unless you approach a court in order to be declared no longer over-indebted.
We realize that you have paid up most of your accounts. You still have to send us the paid up letters of the 2 FNB accounts and the RCS account. As soon as we receive these letters, we will then be able to issue you with a clearance certificate. We'll also be able to update NCR systems and that of the credit bureaus.
For further assistance, please e-mail *** or call ***.
Kind Regards
MSA CONSULTANTS
Best regards,
Msa Consultants's reply19 Nov 2018, 14:48
Official
Dear Francois
The debt review process was suspended in 2017 after you disputed the August and September 2017 successful debit orders. The debit orders were also cancelled from the end of October 2017. Since then, you were solely responsible for the payment of your creditors. It is also your responsibility to forward all paid up letters of accounts that you've settled. You must understand that you are still flagged under debt review but we have suspended our services due to your non-compliance in that you disputed and stopped making payments since 2017. Therefore, until we issue a clearance certificate, you will remain under debt review unless you approach a court in order to be declared no longer over-indebted.
We realize that you have paid up most of your accounts. You still have to send us the paid up letters of the 2 FNB accounts and the RCS account. As soon as we receive these letters, we will then be able to issue you with a clearance certificate. We'll also be able to update NCR systems and that of the credit bureaus.
For further assistance, please e-mail *** or call ***.
Kind Regards
MSA CONSULTANTS
The debt review process was suspended in 2017 after you disputed the August and September 2017 successful debit orders. The debit orders were also cancelled from the end of October 2017. Since then, you were solely responsible for the payment of your creditors. It is also your responsibility to forward all paid up letters of accounts that you've settled. You must understand that you are still flagged under debt review but we have suspended our services due to your non-compliance in that you disputed and stopped making payments since 2017. Therefore, until we issue a clearance certificate, you will remain under debt review unless you approach a court in order to be declared no longer over-indebted.
We realize that you have paid up most of your accounts. You still have to send us the paid up letters of the 2 FNB accounts and the RCS account. As soon as we receive these letters, we will then be able to issue you with a clearance certificate. We'll also be able to update NCR systems and that of the credit bureaus.
For further assistance, please e-mail *** or call ***.
Kind Regards
MSA CONSULTANTS
Best regards,