1 reviews | Active since Apr 2017

14 Jun 2018, 09:54

MSAC is a *****

Hi Hello Peter,

Hi have app**** for debt review 2 years ago and i am trying to get of this and make this company cancel my application as i am paying my accounts and now i have trouble removing myself.

Can you please help me as i got a phone call from them and they said they will send me the application.

Also the phone does not even ring the number they phoned me from says it does not exist when i tried phoning them back. ********** Is this a ***** company?

My ID No. ********** 032088 Name: Daniel Nehemiah Petersen contact number ********** 800

0
Replies (7)
Msa Consultants
Msa Consultants's reply14 Jun 2018, 11:27
Official

Dear Bradwin

Our records doesn't reveal any cancellation request either by e-mail, post or otherwise from your side.

However, kindly be advised that a debt review cancellation or withdrawal request should go through a legal process, especially when the request to cancel is made after you are found to be over-indebted(17.2 form). This is per the NCR WITHDRAWAL GUIDELINES of 2015 and the NATIONAL CREDIT ACT of 2005. In your case, you were already found to be over-indebted and accepted under debt review. Please note the following:

If client requests to be cancelled from debt review after the issuance of a 17.2 acceptance form:

Response: Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:

1. Consumers can only withdraw or terminate the debt review process prior to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counseling fees as per NCR Debt Counseling Fee Guidelines.

2. If a determination is made and no court order is in place, the consumer will remain under debt review unless a consumer is no longer over indebted and an order or court is obtained to this effect.

3. A debt Counselor will notify the credit providers of the withdrawal by means of Form 17.W and update NCR DHS with status G as soon as a court order to withdraw you from debt review is obtained.

However, we will forward your request to attorneys who will call you shortly should you not have your own to assist you with the withdrawal.

Kind Regards

MSA CONSULTANTS

's update14 Jun 2018, 11:35
Reviewer Update
Please let the attorneys Contact me on ********** 1800 as i am paying my debt and not through you guys anymore i pay it straight to my African bank and my Wesbank. Otherwise i will then send another request stating you are not returning my calls or do any follow ups.
's update14 Jun 2018, 11:37
Reviewer Update
********** 800 0r ********** 119
's update05 Mar 2019, 14:04
Reviewer Update
I have send my application please follow up with me
Msa Consultants
Msa Consultants's reply07 Mar 2019, 10:51
Official
Dear Bradwin

Kindly be advised that your cancellation request is handled by attorneys. You must contact them by e-mail: *** 

Your file will return to us as soon as they obtain a court order to remove from debt review.

Kind Regards
MSA CONSULTANTS
's update28 Jul 2021, 08:15
Reviewer Update
I still have a problem with you guys now you have put my account on hold I would like you to remove the hold from my account please contact me on ***

Thanks,
Bradwin
's update28 Jul 2021, 08:17
Reviewer Update
Please ask Aisha to contact me ***