1 reviews | Active since Aug 2018
MSA **********
Hi, i was on debt review in MSA consultants in 2016. I could see it was not helping so I cancelled their service and paid the full amount they requested for them to no longer render the service. I cannot do anything now coz apparently I am not yet cleared till today. When I google them for contact detail I can’t find them anywhere ?
Dear Unathi
Please be advised that our cancellations department has been trying to get hold of you to advise you of the the process of cancellation but they could not get hold of you. Kindly be advised that when one is found to be over-indebted but no court order is obtained, one will remain under debt review until one pays-off all one's account.
However, one can approach the courts to be declared NO LONGER OVER-INDEBTED.
Please read the withdrawal process below as stipulated in the NCR WITHDRAWAL GUIDELINES:
If client requests to be cancelled from debt review prior to a court order is obtained:
Response: Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:
1. Consumers can only withdraw or terminate the debt review process prior to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counseling fees as per NCR Debt Counseling Fee Guidelines.
2. If a determination is made and no court order is in place, the consumer will remain under debt review unless a consumer is no longer over indebted and an order or court is obtained to this effect.
3. A debt Counselor will notify the credit providers of the withdrawal by means of Form 17.W and update DHS with status G.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
Dear Unathi
Please be advised that our cancellations department has been trying to get hold of you to advise you of the the process of cancellation but they could not get hold of you. Kindly be advised that when one is found to be over-indebted but no court order is obtained, one will remain under debt review until one pays-off all one's account.
However, one can approach the courts to be declared NO LONGER OVER-INDEBTED.
Please read the withdrawal process below as stipulated in the NCR WITHDRAWAL GUIDELINES:
If client requests to be cancelled from debt review prior to a court order is obtained:
Response: Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:
1. Consumers can only withdraw or terminate the debt review process prior to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counseling fees as per NCR Debt Counseling Fee Guidelines.
2. If a determination is made and no court order is in place, the consumer will remain under debt review unless a consumer is no longer over indebted and an order or court is obtained to this effect.
3. A debt Counselor will notify the credit providers of the withdrawal by means of Form 17.W and update DHS with status G.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS