GM
Gugulethu M
1 reviews | Active since Nov 2018
07 Nov 2018, 09:05
MSA Consulting ruins lifes
After receiving a call they send me forms, I did not sign and send back but they claim I did. Now i can not buy on credit because they put me under dept review. I tried contacting them multiple times but they not responding to my emails and phones just rings.
Helpful (0)
Replies (3)0
Replies (3)
Msa Consultants's replyOfficial
08 Nov 2018, 11:12Dear Lorraine
Kindly be advised that we have a telephonic recording where you give us consent that we can proceed with the debt review application. A copy is available on request should you wish to be sent one.
However, the withdrawal process has changed since February 2015 according to the NCR guidelines. A legal process has to be followed when one requests to be withdrawn from debt review. Please read the following:
Kindly note the Debt Help System shows that you were declared over-indebted therefore, if you want to be taken off debt review, kindly note in terms of the debt review withdrawal guidelines a consumer, can only be removed on debt review in the following instances;
• A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted)
• When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i))
• When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W.
• If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted
• If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor.
Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted. If you have paid up your accounts, kindly send us the paid up letters in order for us to provide you with a clearance certificate and update the NCR DHS.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
Kindly be advised that we have a telephonic recording where you give us consent that we can proceed with the debt review application. A copy is available on request should you wish to be sent one.
However, the withdrawal process has changed since February 2015 according to the NCR guidelines. A legal process has to be followed when one requests to be withdrawn from debt review. Please read the following:
Kindly note the Debt Help System shows that you were declared over-indebted therefore, if you want to be taken off debt review, kindly note in terms of the debt review withdrawal guidelines a consumer, can only be removed on debt review in the following instances;
• A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted)
• When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i))
• When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W.
• If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted
• If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor.
Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted. If you have paid up your accounts, kindly send us the paid up letters in order for us to provide you with a clearance certificate and update the NCR DHS.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
Msa Consultants's reply08 Nov 2018, 11:12
Official
Dear Lorraine
Kindly be advised that we have a telephonic recording where you give us consent that we can proceed with the debt review application. A copy is available on request should you wish to be sent one.
However, the withdrawal process has changed since February 2015 according to the NCR guidelines. A legal process has to be followed when one requests to be withdrawn from debt review. Please read the following:
Kindly note the Debt Help System shows that you were declared over-indebted therefore, if you want to be taken off debt review, kindly note in terms of the debt review withdrawal guidelines a consumer, can only be removed on debt review in the following instances;
• A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted)
• When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i))
• When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W.
• If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted
• If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor.
Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted. If you have paid up your accounts, kindly send us the paid up letters in order for us to provide you with a clearance certificate and update the NCR DHS.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
Kindly be advised that we have a telephonic recording where you give us consent that we can proceed with the debt review application. A copy is available on request should you wish to be sent one.
However, the withdrawal process has changed since February 2015 according to the NCR guidelines. A legal process has to be followed when one requests to be withdrawn from debt review. Please read the following:
Kindly note the Debt Help System shows that you were declared over-indebted therefore, if you want to be taken off debt review, kindly note in terms of the debt review withdrawal guidelines a consumer, can only be removed on debt review in the following instances;
• A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted)
• When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i))
• When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W.
• If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted
• If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor.
Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted. If you have paid up your accounts, kindly send us the paid up letters in order for us to provide you with a clearance certificate and update the NCR DHS.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
GM
Gugulethu M's updateReviewer Update
08 Nov 2018, 13:28Hi,
yes but I never singed the documents that you sent to me, which means I did not formally agree. I have paid all my dept without your assistance.
GM
Gugulethu M's update08 Nov 2018, 13:28
Reviewer Update
Hi,
yes but I never singed the documents that you sent to me, which means I did not formally agree. I have paid all my dept without your assistance.
Msa Consultants's replyOfficial
08 Nov 2018, 13:56Ok then, the easiest way to clear your name is for us to provide you with a clearance certificate, however, you must provide us with the paid up letters.
Kind Regards
MSA CONSULTANTS
Kind Regards
MSA CONSULTANTS
Msa Consultants's reply08 Nov 2018, 13:56
Official
Ok then, the easiest way to clear your name is for us to provide you with a clearance certificate, however, you must provide us with the paid up letters.
Kind Regards
MSA CONSULTANTS
Kind Regards
MSA CONSULTANTS