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barbara N

1 reviews | Active since Feb 2013

16 Feb 2017, 08:46

MSA CONSULTANTS NOT PROVIDING THE COURT ORDER TO STANDARD BANK

<p>In July 2016, I cancelled my debt review contract with MSA Consultants. They forwarded the form 17.w to the service providers. On the 15th of July, Standard Bank requested the court order from MSA so that they processed my issue. MSA Consultant didnot forward the court order. Now I have the debt review contract while I have to be on my initial Contract with Standard Bank.</p> <p> </p> <p>I'm requesting Hello Peter to help me get the court order for Standard Bank. </p>

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Replies (4)
Msa Consultants
Msa Consultants's reply16 Feb 2017, 10:14
Official

Dear Barbara

Please be advised that we are following up with the NCT as the request for a withdrawal order was sent to them.

A copy of which will be sent to you via your e-mail and to Standard Bank as soon as we receive it.

Kind Regards

MSA CONSULTANTS

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barbara N's update16 Feb 2017, 11:33
Reviewer Update

I acknowledge the imprompt response from MSA consultants, however I' requesting for a turn-around time of me receiving the documents so that I can make a follow-up if the period lapse without receiving them.

Msa Consultants
Msa Consultants's reply18 Feb 2017, 10:43
Official

Dear Barbara

Please be advised that I requested the legal/cancellation department to call you and advise you about the turn-around time.

You can also follow-up directly to ***

Kind Regards

MSA CONSULTANTS

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barbara N's update07 Mar 2017, 11:26
Reviewer Update

On the 19th of February 2017 I sent an email to the email address provided on the above correspondence requesting for the withdrawal order. On the 20th of February 2017 I recieved a communication from Nuraan Scott and responded on the requirement. On the 4th of March 2017, I made a follow-up on that email, but up-to-date I haven't received any correspondence.

I'm requesting Hellopeter team assist me to receive withdrawal order from MSA Consultant.