AL
Ayanda L

1 reviews | Active since Feb 2018

27 Jun 2019, 06:50

MSA CONSULTANTS ARE NOT HONEST AT ALL, BE CAREFUL OF THEM

MSA CONSULTANTS ONLY CARE ABOUT MAKING MONEY AND DON'T CARE ABOUT ANYONE AT ALL. INITIALLY WHEN THEY CALLED ME, THEY TOLD ME THAT THEY HAVE BEEN SENT BY GOVERNMENT TO REDUCE UNFAIR INTEREST BY MY CREDITORS AND THEY WOULD HELP BECAUSE I AM UNFAIRLY CHARGED BY 60% OVER THAN ANYONE. AT THE END OF THE CONVERSATION, THEY TRANSFERRED ME TO SEVERAL PEOPLE WHO WANTED ME TO JOIN THEIR INSURANCE, THAT IS ONLY WHEN I REALISED THAT IS NO GOVERNMENT AT ALL AND HAD ALREADY GIVEN THEM ALL MY DETAILS. THEY PROMISED ME THAT THIS PROCESS CAN ONLY BE IN MOTION WHEN MY CREDITORS HAVE GIVEN ME A NEW CONTRACT TO SIGN AND GET BACK TO THEM. I TOLD THEM TO CANCEL THIS PROCESS BECAUSE I DIDN'T UNDERSTAND THEY WERE PUTTING ME UNDER DEBT REVIEW TO BEGIN WITH, MY THOUGHTS WERE THAT THEY WERE ASSISTING ME TO REDUCE MY INTERESTS ON MY LOANS. I HAVE NOT SIGNED ANYTHING BUT ALL OF A SUDDEN I FAIL ANY APPLICATION BECAUSE I'M UNDER DEBT REVIEW AND RECEIVING UNAUTHORISED DEBIT ORDERS ON MY ACCOUNT. WHEN YOU WHATSAPP THEM OR EMAIL THEM, ALL YOU GET IS IGNORED AND NO RESPONSE. NOW I HAVE MISSED PAYMENTS AND MY CREDIT RECORD IS MESSED UP BECAUSE OF THEM. GUY CALLED ANELE PROMISED ME EVERYTHING WOULD NEVER BE DONE WITHOUT MY CONSENT BUT THERE AM I IN THIS MESS!!!!!!!!!

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Replies (4)
Msa Consultants
Msa Consultants's reply02 Aug 2019, 11:20
Official
Dear Ayanda

We tried to call you but to no avail. Unfortunately you did not provide us with your ID number in order to assist you with your query. When we try to search the system by your surname, it does not gives us any results.

Kindly send your query to *** and/or *** for further assistance. Alternatively call ***.

Kind Regards'
MSA CONSULTANTS
Msa Consultants
Msa Consultants's reply02 Aug 2019, 12:13
Official
Dear Ayanda

Thank you for the provision of your ID. 

We notice that we have never flagged you on the NCR debthelp system(DHS) under MSA Consultants. Secondly, your profile was never loaded on our debt review system. We only have notes that we are still waiting for your documents. We can't load you on our system nor can we flag you on the NCR DHS prior to receiving your documents.

We advise that you contact the NCR on *** in order to check for you as to who flagged you.

We trust that you'll find the above in order.

Kind Regards
MSA CONSULTANTS
Msa Consultants
Msa Consultants's reply05 Aug 2019, 09:16
Official
Dear Ayanda

Ok, I see the NCR number that i sent to you is hidden by Hellopeter. They(NCR) are the only ones who can check for you as to who flagged you under debt review. The NCR number is *** or  +27 (11) *** (switchboard). I hope the number will appear on your side.
I did another check again this morning and the result is the same. We never flagged you nor did we upload your profile onto our debt review systems.

Please call *** or email *** for further assistance.

Kind Regards
MSA CONSULTANTS
Msa Consultants
Msa Consultants's reply05 Aug 2019, 09:24
Official
I see the NCR number is hidden again. Let me write it as a sentence rather.

Zero eight six zero, six two seven, six two seven OR zero one one, five five four, two seven zero zero.

I trust that you'll find the above in order.

Kind Regards
MSA CONSULTANTS