1 reviews | Active since Oct 2014
Msa consultants are a ******s hiding behind a company name that is supposed to help people
Msa consultants are making people's life's deficit. They get you under debt review then don't pay your debts as per agreement. And when you try canceling with them they want a cancellation fee and once it's paid they don't even deregister from their database or any other database for that matter.
Even when my debts were paid I tired to do something and I was told that am under debt review with your useless company that is destroying people's lives. I need you to get my name off debt review because am paying off my debts without your help. And after reading all the bad reviews about your company I now know indeed that you only help yourself not your clients.
And I wonder why you even have a landlines because you never answer them. I have been calling and no one answers. And even when they do they don't want to give me their names or surnames. Who does that. Stay away from this company it's dangerous.
Dear Sello / Maselelo
Kindly be advised that we received a payment which were allocated for DC and legal fees on the 24th November 2017. These funds don't get distributed to creditors as they are meant for the company. This information was liaised to you as an applicant at the application stage. On the 27th November 2017, we received R2767,00 which was distributed to all your creditors. Statement is available on request. We never received payments after that.
In regards to the cancellation request, your file was sent to the attorneys who's assisting you with the debt review withdrawal. Please be advised that when one request to cancel after being accepted under debt review, only the courts have the statutory powers to declare you No longer over-indebted and issue a court order for you to be withdrawn from debt review. So the attorneys Must consult the courts in order to remove you from debt review. We are also advised by the attorneys that they sent you documents to sign on the 07th March 2018 but they are still waiting for the docs to be posted back by yourselves. They advise that they cannot proceed unless they receive the signed documents.
You will NOT be able to apply for new credit or loan until this process is finalised.
We regret to hear that we have consultants who refuse to give their names to clients or anyone else who calls us. Unfortunately, we don't know as to who the culprit is, otherwise we would have dealt with the culprit in terms of the company's disciplinary procedure. We will however, monitor all calls in order to alleviate this problem. If anyone experiences the same unprofessional behaviour from our staff, please insist in talking to the manager or send a complaint to the e-mail provided below.
We have a department that is only responsible for answering phone calls and we receive hundreds of calls daily. We don't understand as to why or how your calls don't get answered but we will look into the matter.
For further assistance, please call *** or email: ***
Kind Regards
MSA CONSULTANTS
Dear Sello / Maselelo
Kindly be advised that we received a payment which were allocated for DC and legal fees on the 24th November 2017. These funds don't get distributed to creditors as they are meant for the company. This information was liaised to you as an applicant at the application stage. On the 27th November 2017, we received R2767,00 which was distributed to all your creditors. Statement is available on request. We never received payments after that.
In regards to the cancellation request, your file was sent to the attorneys who's assisting you with the debt review withdrawal. Please be advised that when one request to cancel after being accepted under debt review, only the courts have the statutory powers to declare you No longer over-indebted and issue a court order for you to be withdrawn from debt review. So the attorneys Must consult the courts in order to remove you from debt review. We are also advised by the attorneys that they sent you documents to sign on the 07th March 2018 but they are still waiting for the docs to be posted back by yourselves. They advise that they cannot proceed unless they receive the signed documents.
You will NOT be able to apply for new credit or loan until this process is finalised.
We regret to hear that we have consultants who refuse to give their names to clients or anyone else who calls us. Unfortunately, we don't know as to who the culprit is, otherwise we would have dealt with the culprit in terms of the company's disciplinary procedure. We will however, monitor all calls in order to alleviate this problem. If anyone experiences the same unprofessional behaviour from our staff, please insist in talking to the manager or send a complaint to the e-mail provided below.
We have a department that is only responsible for answering phone calls and we receive hundreds of calls daily. We don't understand as to why or how your calls don't get answered but we will look into the matter.
For further assistance, please call *** or email: ***
Kind Regards
MSA CONSULTANTS