CA
Charne A

1 reviews | Active since Jan 2019

15 Jan 2019, 14:12

MSA CONSULTANT IS A HUGE ****

Good Day

I am so flippen disappointed in MSA consultants in 2016 ive asked to cancel my account by them up until today its still appearing. I asked them in 2016 to have my name removed.Im taking this to the newspapers also

0
Replies (1)
Msa Consultants
Msa Consultants's reply05 Feb 2019, 09:47
Official
Dear Charne

Kindly be advised that we tried to call you but to no avail. Please send your request or complaint to *** . However, kindly the withdrawal process below:  

If the Debt Help System shows that you were declared over-indebted but wants to be taken off debt review, kindly note in terms of the debt review withdrawal guidelines a consumer can only be removed on debt review in the following instances; 

 •    A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted) 

•    When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i)) 

•    When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W. 

•     If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted 

•    If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor. 

 Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted 

 However, we will forward your request to attorneys who will call you shortly should you not have your own. 

Kind Regards
MSA CONSULTANTS