VW
Victor W

1 reviews | Active since Oct 2018

31 Oct 2018, 09:17

Msa consultant

They put you under debt review and when you phone them and say who you are they drop the call. They said the where checking that banks dont over charge on intrest and the nexthing im under debt review when i phone and ask whats going on they say they wil have someone to phone me its been almost a year and im still strugeling with them

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Replies (1)
Msa Consultants
Msa Consultants's reply31 Oct 2018, 12:00
Official

Dear Victor

You have consented to be placed under debt review and we have the voice mandate in our possession where you confirmed that we can proceed with the debt review application. We have received your cancellation request previously but the problem is that you have already been declared over indebted and a 17.2 document has been sent out to your creditors already.

In this case, if you wish to be removed from debt review, kindly note in terms of the debt review withdrawal guidelines a consumer, can only be removed on debt review in the following instances;

• A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted)

• When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i))

• When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W.

• If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted

• If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor.

Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted.

However, we will forward your request to attorneys who will call you shortly should you not have your own.

Kind Regards

MSA CONSULTANTS

Best regards,