BS
BULELWA S
1 reviews | Active since Apr 2019
25 Apr 2019, 17:04
I want to cancel MSA
i have been trying to get hold of MSA no answer, but when it comes to debiting my account they never miss a date..i have been calling sending emails requesting statements and i also want to cancel this debt review i will pay my own account.. im tired of this now
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Msa Consultants's replyOfficial
30 Apr 2019, 19:16Dear Bulelwa
We are advised by the queries department that you always received statements when you requested for them. Also be advised that your cancellation request has been forwarded to the cancellation department. However, please read the below withdrawal guideline as stipulated on the NCR withdrawal guidelines.
If client requests to be cancelled from debt review:
Kindly note the Debt Help System shows that you were declared over-indebted therefore, if you want to be taken off debt review, kindly note in terms of the debt review withdrawal guidelines a consumer, can only be removed on debt review in the following instances;
• A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted)
• When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i)) of the NCA
• When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W.
• If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted
• If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor.
Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
We are advised by the queries department that you always received statements when you requested for them. Also be advised that your cancellation request has been forwarded to the cancellation department. However, please read the below withdrawal guideline as stipulated on the NCR withdrawal guidelines.
If client requests to be cancelled from debt review:
Kindly note the Debt Help System shows that you were declared over-indebted therefore, if you want to be taken off debt review, kindly note in terms of the debt review withdrawal guidelines a consumer, can only be removed on debt review in the following instances;
• A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted)
• When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i)) of the NCA
• When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W.
• If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted
• If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor.
Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
Msa Consultants's reply30 Apr 2019, 19:16
Official
Dear Bulelwa
We are advised by the queries department that you always received statements when you requested for them. Also be advised that your cancellation request has been forwarded to the cancellation department. However, please read the below withdrawal guideline as stipulated on the NCR withdrawal guidelines.
If client requests to be cancelled from debt review:
Kindly note the Debt Help System shows that you were declared over-indebted therefore, if you want to be taken off debt review, kindly note in terms of the debt review withdrawal guidelines a consumer, can only be removed on debt review in the following instances;
• A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted)
• When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i)) of the NCA
• When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W.
• If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted
• If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor.
Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
We are advised by the queries department that you always received statements when you requested for them. Also be advised that your cancellation request has been forwarded to the cancellation department. However, please read the below withdrawal guideline as stipulated on the NCR withdrawal guidelines.
If client requests to be cancelled from debt review:
Kindly note the Debt Help System shows that you were declared over-indebted therefore, if you want to be taken off debt review, kindly note in terms of the debt review withdrawal guidelines a consumer, can only be removed on debt review in the following instances;
• A consumer has withdrawn from debt review prior the issuance of 17.2 (before being declared over-indebted)
• When a consumer has settled all debt obligations and a clearance certificate has been issued (Section 71(2)(b)(i)) of the NCA
• When there is a granted debt review court order and such an order has been rescinded, consumer to approach a Debt Counsellor to issue a 17.W.
• If a consumer has been declared over-indebted and no debt review Court Order has been obtained, a consumer may approach an Attorney to assist with an application to the Magistrate’s Court, to be declared no longer over-indebted
• If a consumer is not satisfied with the services of a Debt Counsellor, he/she may transfer to another Debt Counsellor.
Therefore, you need to settle all the re-arrangement debts in full or approach a court & apply for a declaration order which declares that you are no longer over-indebted
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS