Horrible services

<p>I was contacted a by a consultant from Msa Consultants about 2 years ago and he painted this beautiful picture of reducing your debt in half. At that time I was not under any financial contraint but thought there is nothing wrong with having a few extra pennies in one's pocket. I then joined them and time went by and money was debited from account and yet I was receiving documents from debtors requesting payment. I than contacted MSA to make them aware of what was happening and I was informed that I shouldn't worry and that they would consult my account holders. As time went by I realised that I was not receiving any statements from them via post or e-mail. I then contacted my debitors to find out if payments had been made. They have received payment but it was half my normal instalment and sometimes a month of 2 was skipped. In September last year I contacted MSA to cancel with them and that I will pay my own accounts directly. I asked them will there be a cancellation fee charged and they said no as it was already included in my instalments. I then asked what was the turn around time and I was told it takes 60 to 90 days to receive my court order and to clear my name. It is now 8 months later and I have not received any joy. I've sent them numerous e-mails and have been ignored on many of them.When they do reply they tell me about the 60-90 days waiting period which still don't understand that is way longer than that period. I sent them a e-mail last week telling them that I will be going to Social media as well as Hellopeter to report them . The arrogance of this company is so bad that no one bothered to reply to that mail to date.</p>