horrible damaging service by msa

<p>I have made arrangements with msa to pay my debts, the first installment was not handled by msa as we planned and I was requested to reverse the debit order. I then made arrangements for msa to deduct the following month, money was not deducted as arranged for a couple of months. Whilst not paying msa I then contacted one of my debtors and my arrangements. I have been making arrangements with msa to deduct the money but they are not helping me instead a consultant gave me an attitude and claimed that they have no proof that I have been making arrangements with them. Msa consultants calls are recorded yet no one has a record of me talking to them. The name of the consultant claiming that I have not made arrangements is Unathi Nxilolo. Can Hellopeter intervene in order for me to have proof and also cut ties with Msa as I'd like to commit to other financial consultants than MSA. Many thanks. Molleen</p>