SM
Sisinyana M

1 reviews | Active since Oct 2017

09 Dec 2017, 06:44

Frodulently Listed on ITC

The MSA consultants came to my husbands' workplace posing as NCR employees and told the staff to write their details on the register so they can check their credit status. A month later when we tried to apply for a house we were told that we are listed by MSA. We tried several times to get MSA to rectify this but without any progress. Instead out of desparation my husband called them again to ask what is it that he must do then he was told to pay R3000 of which was deducted from his account. But even after doing so MSA is still silent instead they are now ignoring his emails and when he calls they keep him on hold. The ladies that came to his workplace are Lerato Moloi and Vuyokazi. I have seen other people with the same reviews abour this company but nothings seems to be done about it. If there is any one who can help please do because now that my husband is listef then I am automatically listed too and now we cant even rent out a flat. Please help

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Replies (3)
Msa Consultants
Msa Consultants's reply17 Mar 2018, 12:33
Official

Dear Sisinyana

Your allegations comes as a shock to us because WE DO NOT HAVE FIELD WORKERS who goes around and visits peoples workplaces or dwelling places. It is actually offensive to us as MSA to even suggest that we POSED or we POSE as NCR employees in order to list people under debt review. We don't know as to who visited your husbands workplace but it was definitely NOT us. We don't even have a branch where you are located. MSA CONSULTANTS are only based in Cape Town, Western Cape. We have a couple of employees named Vuyokazi but we don't have a Lerato Moloi.

For further assistance please call *** or e-mail ***

Kind Regards

MSA CONSULTANTS

SM
Sisinyana M's update17 Mar 2018, 13:32
Reviewer Update
Thank you for your response. I believe as management you are aware of the broadcast that was made by checkpoint regarding your company. The lecturer who was interviewed there, that is my husband. It is strange that you claim to not have field workers yet people did come to welkom. And in Nobember when i called your company they did confirm that my husband does have an account with you. My husband is not even the only one who signed up when your people came here. I can even prove that the people am talking of do exist. And no field workers visit peoples workplaces can you maybe enlighten me as to how did you get my husbands details and please provide proof. Ill also provide proof of all the email conversations between is and your company
Msa Consultants
Msa Consultants's reply20 Mar 2018, 15:58
Official

Dear Sisinyana

It's likely that your husband could have called or he could have sent us an sms to call him after seeing our adverti*****t on a media platform. However, we listened to the recorded voice mandate and we can make out that Mr. Makasi made an online application for debt review. He spoke to Vuyokazi telephonically and confirmed the application with Brandon telephonically to proceed with the debt review application. We still maintain that we DO NOT have field workers that go out to sign up people at their workplaces.

The recorded voice mandate is available on request.

Kind Regards

MSA CONSULTANTS