BS
Bahle S

1 reviews | Active since Mar 2017

28 Mar 2017, 16:12

**********LY PLACED UNDER DEBT REVIEW

<p>I AM WRITING THIS ON BEHALF OF MY MOTHER IN-LAW WHO WAS CONTACTED BY AJIRA WILLIAMS REGARDING DEBT REVIEW WHICH SHE NEVER AGREED TO. WE THEN FOUND OUT THAT SHE HAD BEEN PLACED UNDER THE DEBT REVIEW EVEN THOUGH SHE NEVER AGREED OR SIGNED ANY DOCUMENTS FOR THIS. YESTERDAY I SPOKE TO NCEBAKAZI WHO ADVISED SHE WOULD CALL MY MOTHER IN-LAW AND CANCEL THE DEBT REVIEW AND SHE NEVER CALLED. EVENTUALLY MY MOTHER IN-LAW WAS ABLE TO GET HOLD OF NCEBAKAZI AND WAS ADVISED BY NCEBAKAZI THAT THE DEBT REVIEW HAD BEEN CANCELLED AND THERE WAS NO NEED TO PAY ANYTHING AS SHE WAS NEVER YOUR CLIENT. TO HER SURPRISE TODAY SHE RECEIVED A CALL FROM ONE OF YOUR CALL CENTRE AGENTS (ZINTLE) TELLING HER SHE HAD TO PAY R300 FOR THE DEBT REVIEW TO BE CANCELLED. FAILURE TO PAY WOULD MEAN THE DEBT REVIEW REMAINS. I FIND ALL OF THIS BIZZARE AS YOUR COMPANY 1ST *****ULANTLY PLACED HER UNDER DEBT REVIEW WITHOUT HER KNOWLEDGE OR CONSENT, 2ND SHE WAS TOLD SHE HAD BEEN REMOVED FROM THE DEBT REVIEW BY YOUR AGENTS, AND NOW YOU ********** ARE TRYING TO SOLICIT MONEY FROM HER FOR SOMETHING SHE NEVER ASKED FOR IN THE FIRST PLACE. YOU NEED TO SORT THIS MESS OUT AND REMOVE HER NAME FROM YOUR ENTIRE DATABASE AND NEVER MAKE CONTACT WITH HER AGAIN, TO ME YOU ARE NOTHING MORE THAN A BUNCH OF LOW LIFE *********/****S PREYING ON VAULNARABLE PEOPLE AND YOU DESERVE TO BE SHUT DOWN FOR GOOD. IN THE EVENT THAT THIS IS NOT SORTED OUT ASAP, I WILL BE REFERRING THE MATTER TO MY ATTORNEYS</p>

0
Replies (1)
Msa Consultants
Msa Consultants's reply30 Mar 2017, 15:58
Official

Dear Bahle

Please be advised that we managed to speak to your mother in-law and advised her that the debt review application was rejected on the 23rd March 2017. Our systems as well as that of the NCR were also updated to reflect same.

For further assistance, please call *** or e-mail: ***

Kind Regards

MSA CONSULTANTS