********** DEBT REVIEW

<p>After my office cleaner Pinkise Gqoloma and I sorted all her outstanding accounts, she managed to get herself a loan with Old Mutual to assist her family with a ritual in December. She got this loan in December and all was well. To her surprise, Old Mutual was not deducting any payments in respect of the loan at the end of December as agreed. She paid the first instalment herself cash. When there was still no debit order the next month, she then went in to ask them what was wrong. Only to be advised by them that she's under debt review and instead of Old Mutual deducting R980 pm from her bank account they were now expecting R50 from MSA Consultants who informed them that she's under debt review with them.</p> <p>When she called Experian they confirmed that she was now under debt review and she discovered that MSA's number was the same as a number from which she had been receiving calls about debt review which she declined since she had no debt except for the loan. Subsequent to that she kept receiving an sms to submit documentation(ID copy, etc) that she knew nothing about.</p> <p> </p> <p>In short, she was put under debt review without her permission and she has since called these people to get them to remove the debt review to which they rep**** she would have to pay R3900 before they can do that. She never requested any debt review as she was well within a position to pay her Old Mutual loan every month. I know all this because I was with her every step of the way to help her settle her previous accounts that were preventing her from qualifying for a loan. We want proof of when she requested this unsolicited debt review. Failing which, we will be contacting the NCR.</p>