1 reviews | Active since Aug 2018
Debt review is hell
All their contact information don’t work or are ignored, I’ve sent numerous emails asking to removed from debt review as I was managing quite well with my accounts. I am able to pay have enough left but they insisted that They will help me save.I haven’t sent the signed identification document to authorize this debt review thing they asked for , but to my surprise they went on with it. They just made my life worse.
kDear Ahmad
Kindly be reminded that you actually consented to be placed under debt review. When you confirmed over recorded telephonic confirmation that we can proceed with the application, the debt review process begun. However, we have forwarded your cancellation request to the cancellations department who should give you a call soon.
It is also important to know the withdrawal process as per the NCR guidelines. Please see the following:
If client requests to be cancelled from debt review prior to a court order is obtained:
-
Response: Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:
1. Consumers can only withdraw or terminate the debt review process prior to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counseling fees as per NCR Debt Counseling Fee Guidelines.
2. If a determination is made and no court order is in place, the consumer will remain under debt review unless a consumer is no longer over indebted and an order or court is obtained to this effect.
3. A debt Counselor will notify the credit providers of the withdrawal by means of Form 17.W and update DHS with status G.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
Best regards,
kDear Ahmad
Kindly be reminded that you actually consented to be placed under debt review. When you confirmed over recorded telephonic confirmation that we can proceed with the application, the debt review process begun. However, we have forwarded your cancellation request to the cancellations department who should give you a call soon.
It is also important to know the withdrawal process as per the NCR guidelines. Please see the following:
If client requests to be cancelled from debt review prior to a court order is obtained:
-
Response: Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:
1. Consumers can only withdraw or terminate the debt review process prior to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counseling fees as per NCR Debt Counseling Fee Guidelines.
2. If a determination is made and no court order is in place, the consumer will remain under debt review unless a consumer is no longer over indebted and an order or court is obtained to this effect.
3. A debt Counselor will notify the credit providers of the withdrawal by means of Form 17.W and update DHS with status G.
However, we will forward your request to attorneys who will call you shortly should you not have your own.
Kind Regards
MSA CONSULTANTS
Best regards,