LM
Livingstone M

1 reviews | Active since Aug 2017

10 Aug 2017, 16:07

Debt review cancellation

<p>I am currently in a mess after the MSA guys contacted me and offered debt review. I realised that it wont work for me and I tried to contact them, but they did not come back to me. I had not signed anything as yet and I was hoping that they could cancel the process before obtaining a court order. I need the process to be cancelled ASAP.</p> <p>ID no: ********** 412086.</p>

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Replies (1)
Msa Consultants
Msa Consultants's reply16 Sept 2017, 10:54
Official

Dear Livingstone

Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:

1. Consumers can only withdraw or terminate the debt review process prior to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counselling fees as per NCR Debt Counselling Fee Guidelines.

2. If a determination is made and no court order is in place, the consumer will remain under debtreview unless a consumer is no longer over indebted and an order or court is obtained to this effect.

3. A debt Counsellor will notify the credit providers of the withdrawal by means of Form 17.W and update NCR DHS with status G.

However, we will forward your request to attorneys who will call you shortly should you not have your own.

Kind Regards

MSA CONSULTANTS