1 reviews | Active since Oct 2017
cancelation letter
good day I have been waiting for my cancelation letter from MSA consultants I did cancel the application last year November 2016 I was told that I must wait 90days for the letter I did wait that 90days but still I have not receive the letter. I have called many times told that 1 of the consulted will call me back in the next 5 to 10 working days I waited but still no one calls then I call again but same story every time I did pay the cancelation fee .but its taking forever to get the letter its almost a year now.
Dear Mondeka
Please call us again on *** or email *** for further assistance. However, to withdraw from debt review, please note the following:
Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:
1. Consumers can only withdraw or terminate the debt review process prior to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counseling fees as per NCR Debt Counseling Fee Guidelines.
2. If a determination is made and no court order is in place, the consumer will remain under debt review unless a consumer is no longer over indebted and an order or court is obtained to this effect.
3. A debt Counselor will notify the credit providers of the withdrawal by means of Form 17.W and update DHS with status G.
However, we will forward your request to attorneys as soon as you provide us with your ID number.
We tried to call you on the number provided herein, for your ID number but could NOT get hold of you.
Kind Regards
MSA CONSULTANTS
Dear Mondeka
Please call us again on *** or email *** for further assistance. However, to withdraw from debt review, please note the following:
Kindly be advised that in accordance with the NCR withdrawal guidelines of 2015, the following is applicable:
1. Consumers can only withdraw or terminate the debt review process prior to declaration of over-indebtedness as per section 86(7) of the Act and issuance of Form 17.2 subject to payment of debt counseling fees as per NCR Debt Counseling Fee Guidelines.
2. If a determination is made and no court order is in place, the consumer will remain under debt review unless a consumer is no longer over indebted and an order or court is obtained to this effect.
3. A debt Counselor will notify the credit providers of the withdrawal by means of Form 17.W and update DHS with status G.
However, we will forward your request to attorneys as soon as you provide us with your ID number.
We tried to call you on the number provided herein, for your ID number but could NOT get hold of you.
Kind Regards
MSA CONSULTANTS